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measure for size
step by step
instruction guide
terms of sale
terms of sale
and cancellation
& return policy
adobe reader required |
what size should I order? What if my boots don't fit?
everything you need to know about size & fit is addressed in our "Measure For Size" document - download and digest at your leisure!
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what if i want a custom fit?
we offer "custom fit" perfection for an additional $300 which means we'll adjust each last (the form used by the bootmaker) to accommodate your exact left/right foot measurements. otherwise, we adjust ball and arch/instep according to the larger foot measurements only. |
how long does it take to make a pair of boots?
timeframe for delivery will vary from one style to the other but an estimated delivery timeframe is 6-12 weeks. The delivery date on your order is ESTIMATED and may fluctuate by 3 to 4 weeks. We will keep you informed of your order status, and once your order is ready to ship, a delaCav representative will contact you to confirm delivery address and/or details.
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what are your terms of sale and cancellation & return policies?
download our "Terms of Sale and Cancellation & Returns Policy" document to get details. if you need any clarification, just ask us and we'll talk through any questions you have.
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how do delaCav boots compare in price to other boot brands?
delaCav boots are made by Texas' best bootmakers from the finest skins and leathers available and our prices reflect this quality of craftsmanship and materials.
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tell me about your payment plan option!
we are pleased to offer a payment plan as follows: 50% down upon order (must use a credit card to take advantage of this offer) and we will charge remaining balance to card on file prior to shipping, approximately 6-12 weeks later. Additionally a 5% service fee will be be assessed to your total order, minus taxes & S/H.
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is what I see going to be what I get?
yes, what you see is pretty darn close to what you're going to get, however keep in mind when viewing swatches and photos on our site, that colors will vary from one computer monitor to another. Also delaCav sells exotic skin & fine leather products which are tanned in individual lots so color & saturation will vary and natural characteristics will be evident. This is the result of using natural materials in the manufacturing process and is not to be considered a defect. |
will my boots "match"? what is "matching" anyway?
(nope, this is not a trick question!) yes, your boots will match in style, color and size of course, however keep in mind that no two exotic skins are alike. We do not “match” skins from one boot to the other although we do pay special attention to symmetry. That said, "matching" skins is an available option, however "matching” skins requires time and therefore an additional fee will apply. The purpose of "matching" is aimed at ensuring when you look down at your boots, for example, that one alligator tail boot is very nearly perfectly symmetrical to the other. It's an individual preference. Some folks love each boot to be unique. Others want to see symmetry.
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are delaCav boots available in stores?
not just yet, but they will be! keep yourself in the loop by signing up for our emails and the Boot Whisperer newsletter!
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how can I carry delaCav bootwear in my store?
give us a call and let's talk. 1-877-DELACAV (335-2228). Keep in mind that you must have a legitimate retail store and a clear credit history. |
boot terminology?
click here to see a popup of the "Anatomy of a delaCav Boot" - our boots are somewhat understated compared to what you can get out in the boot world - they are modern and simply elegant. |